Feedback board

Every time the app updates it asks for disconnection and reconnection of Apple health. Then every time that’s done it wipes all historic data in the app. It’s incredibly frustrating.

Their data is not lining up with their activities. I’ve discussed timezone bugs with them as that’s happened before but some of them it’s not even that - the cgm data in enhance-d just seems to bear no resemblance to their own data. Again, really frustrating and renders the app useless

When i try to connect the Hevy app the toggle switch keeps going back to off and hence the wheel just spins

I did a strength workout 2 hours ago (6am local pt) and now within the app it says I did it yesterday at 6pm. Please fix

Syncing stopped working about a month ago. Neither Strava nor Garmin are updating my exercises

Sometimes the app has failed to import BG from Dexcom but now it is consistently not importing. I tried a delete last 90 days and reimport but that also didn't work.

Hi, I'm not sure where the displayed glucose data is coming from on my enhanced-d app, but it’s not my actual glucose in any way, nor is it my HR data. Do I have too many integrations? It is nightscout the issue potentially?

We understand that some users in different areas are having trouble syncing their Freestyle Libre data with Enhance-d. We are investigating this and will keep you in the loop as we gather more information. We are extremely sorry for any inconvenience this is causing, and we are working hard to resolve the issue.

I can’t open link to Guroo’s homepage

I failed to connect with Hevy on iOS and Web. No login window was available after clicking connect.

t‘s great that you‘ve started integrating Glooko to get Insulin data into the app. Unfortunately for me with the Omnipod 5 the Insulin data isn‘t transfering yet. I only see parts of the Insulin sometimes and the training view always shows 0 Units… also there is no IOB diagram there for me, which might also be a sign that the Insulin data isn‘t being imoorted correctly yet. Would be great if you could check and fix that! If you need some extra data from how Omnipod 5 is saved in glooko, I‘m happy to help.

There seems to be a big time delay between the Enhance-d and LibreLinkUp or no interaction at all at times. For example I finished a walk earlier today after 7 AM. At time of writing after 9AM still no interaction between Enhance-d, LibreLinkUp and Strava

I have been having a few issues with the Novopen integration. It technically works but the upload screen is almost unusable. I imported an existing pen with around 800 records. It highlighted several duplicates (that feature is really good btw), but the UI was so unresponsive it was almost impossible to scroll and deselect readings. I spent 10 minutes but only got back as far as the start of May. The upload did seem to work in the end so this looks like a UI issue rather than core functionality. I am using an iPhone 14 Pro

The Nutracheck integration does not seem to pull in nutrition information. Refreshing the integration and re-syncing run without error but there are no calorie or macro data in my account. If the integration cannot work (see previous ticket) why is it in the app? It should be removed if it does not work.

App is unable to open the link when toggle is activated

Garmin integration failed

Hi, I’m getting very frequent (sometimes more than one a day) revoking of my Nightscout integration. Any ideas how I can make the integration more robust? Thanks…

I love this app but lately, even though i am connected to Dexcom, no data gets pulled. I have to disconnect and then reconnect to Dexcom to get data again. That works for about a day before Enhanced stops pulling data even though connected to Dexcom.

The link to connect Garmin fails to load each time and generates error messages.

Integratie failed

After syncing my carbs from myFitnessPall I noticed that the carb loading time was around 2h offset from the time I set in myFitnessPal Timezone in myFitnessPal is set on MEZ(Berlin).

Hey there! We’ve noticed a few users having trouble getting their data from Komoot to sync. We’re on the case and will keep you posted as soon as we have any updates. Sorry for the hassle, and we’re doing our best to fix this ASAP! Henry & the Enhance-d Team

We're currently aware of an issue with the Guardian monitor uploader app for Medtronic data to Nightscout that some users are using. Whilst this app is in no way related to us, we are working closely with the developer to resolve this issue. The uploader does not apply a proper UTC offset value in its upload to nightscout, which in turn means that all values are treated as being UTC. This means that any blood glucose values uploaded via this mechanism may appear several hours in front or behind your local time depending on your offset to UTC. Nightscout applies front-end timezone conversions and stores all data as UTC relative, however, we store data with a UTC value and its UTC offset so that we can display data in the user's local time irrespective of where you are looking. This is important for people who may be having their data reviewed by others but also allows mobile app users to look at activities and glucose data in the other users local time rather than being relative to the onlooker. We hope that guardian monitor app will be updated soon to resolve this issue and correctly store UTC offset values based on the uploader's local time zone.

Due to local regulations, we do not yet have access to Germany based user's Freestyle Libre data. But we're working on making this possible.

Using nightscout and Medtronic system - the CGM data from my activities often takes ages to come to activities, if it comes at all. All the data is viewable on the desktop dashboard straight away but not on the app for some reason. Example image from run this morning:

Hello. My nightscout food logs are showed x4 or x6 times in the app

Carbohydrate information (or any meals) does not appear to be pulling down with the Nutracheck Integration.

Create a way to remove deleted entries from Dexcom / Freestyle libre insulin & carbs in cases of accidental error on those platforms. This could be through a manual re-sync process to delete and re-import data to remove 3rd party deleted events.

I did activity at 8:37 AM. But this app shows it as 8:07 AM

Due to local regulations, we do not yet have access to France based user's Freestyle Libre data. But we're working on making this possible.

We have noticed a bug in Google Fit activities where the local timezone are not kept and all activities are pulled through in UTC. As such if you have an activity recorded in CEST (UTC +2 in summer) then you will notice the timestamp on this activity being shown as 2 hours earlier than the local time the activity was completed.