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28 results for “Libre not syncing
FEEDBACKMobile App - Bugs
Freestyle Libre Intermittent Data Sync Issues

We have been made aware of a small number of users experiencing data sync issues from Freestyle Libre integration. We're investigating the issue and hope to have an update and reso

FEEDBACKIntegrations - Bugs
Freestyle Libre Sync Issues

We understand that some users in different areas are having trouble syncing their Freestyle Libre data with Enhance-d. We are investigating this and will keep you in the loop as we

FEEDBACKMobile App - Bugs
Freestyle Libre - Bolus is not appearing

I have noticed the recent update (1.2.0) where basal and bolus data is pulled across (I am using libre 2 and Librelink to pull the data), in the morning it doesn't pull across the

FEEDBACKMobile App - Bugs
Time synchronisation

Hello, I think there is a issue with time synchronisation between garmin/strava and my GCM data from Libre2+. It might be related to the switch to summer time ? Thanks

FEEDBACKMobile App - Features
Sync Carbs & Insulin (with Dexcom)

Synchronized carbs and insulin logs from the Dexcom app right to the enhance-d app would be great. At the moment I need to log it manually and often forget it due to that.

FEEDBACKMobile App - Bugs
Interaction between Enhance-d & LibreLinkUp

The interaction between the Enhance-d app and LibreLinkUp app at times do not give interaction information from the LibreLinkUp app on the Enhance-d app.

FEEDBACKIntegrations - Bugs
Interaction Delay between Enhance-d , LibreLinkUp and Strava.

There seems to be a big time delay between the Enhance-d and LibreLinkUp or no interaction at all at times. For example I finished a walk earlier today after 7 AM. At time of writi

FEEDBACKIntegrations - Bugs
Activities not syncing

Syncing stopped working about a month ago. Neither Strava nor Garmin are updating my exercises

FEEDBACKMobile App - Bugs
Freestyle Libre Incorrect / Multiple TIme Zones

We're investigating an issue where CGM data from Freestyle Libre is currently being provided with multiple or missing time zones from Abbott. We're working with them to resolve the

FEEDBACKMobile App - Features
Manual Glucose Sync Request

Give the option to manually request a recent glucose sync in the mobile app from the profile page. This will become even more useful once live Dexcom data is available

FEEDBACKMobile App - Features
Sync Carbs from Apple Health

Sync Carbohydrate entries from Apple Health to enable alternative nutrition apps such as SNAQ

FEEDBACKMobile App - Features
Use Abbott's Freestyle Libre data from Austria based users

Due to local regulations, we do not yet have access to Austria based user's Freestyle Libre data. But we're working on making this possible.

FEEDBACKIntegrations - Bugs
Use Abbott's Freestyle Libre data from France based users

Due to local regulations, we do not yet have access to France based user's Freestyle Libre data. But we're working on making this possible.

FEEDBACKIntegrations - Bugs
Use Abbott's Freestyle Libre data from Germany based users

Due to local regulations, we do not yet have access to Germany based user's Freestyle Libre data. But we're working on making this possible.

FEEDBACKMobile App - Bugs
App takes way too long to sync with Dexcom g7

It’s only pulling in my Dexcom data about once every 90 minutes, which is ridiculously slow – – especially after a workout activity. Also, when it can’t pull from Dexcom, it tries

FEEDBACKIntegrations - Bugs
Data sync issue

Using nightscout and Medtronic system - the CGM data from my activities often takes ages to come to activities, if it comes at all. All the data is viewable on the desktop dashboar

FEEDBACKMobile App - Bugs
Freestyle Libre Insulin times incorrect

If I inject at 0709, it won't show as 0709 but 0700 (on the top of the hour).

FEEDBACKIntegrations - Bugs
Remove Delete Entries

Create a way to remove deleted entries from Dexcom / Freestyle libre insulin & carbs in cases of accidental error on those platforms. This could be through a manual re-sync process

FEEDBACKMobile App - Bugs
Unable to update times of integrated Insulin / Carb Entries

When using Libre (via NovoPen) for insulin, I cannot amend the times inside the Enhance-d app after they have synchronised. I have tried to change the data (I can) but when I click

FEEDBACKMobile App - Bugs
Abbot Freestyle Timestamps

Still issues with timestamps for freestyle abbot cgm which are in UTC, not local time. They do not sync with the “local time” used for exercise / manual carbs input (out of sync by

FEEDBACKMobile App - Features
Avoid Multiple Notifications for Historical Activities when Enabling a New Integration

We are working on a fix to avoid multiple push and in app notifications upon enabling a new integration, caused by the syncing of historical events, and the processing of CGM data

FEEDBACKMobile App - Bugs
Delay Integrating Apple Health Data

We're investigating an issue affecting Apple Health users when trying to add this integration to the app. Some Apple health users are met with a loading screen for several minutes

FEEDBACKIntegrations - Bugs
Incorrect timestamp on graph for carbs (myFitnessPal)

After syncing my carbs from myFitnessPall I noticed that the carb loading time was around 2h offset from the time I set in myFitnessPal Timezone in myFitnessPal is set on MEZ(Berl

FEEDBACKMobile App - Bugs
Incorrect timestamps on graph for insulin injections

Downloaded insulin injections which are record in the freestyle app via nova pen wireless sync are displayed incorrectly in the graph on the app but have the correct timestamps in

FEEDBACKIntegrations - Bugs
Issues with Komoot

Hey there! We’ve noticed a few users having trouble getting their data from Komoot to sync. We’re on the case and will keep you posted as soon as we have any updates. Sorry for the

FEEDBACKIntegrations - Bugs
Nutracheck Integration does not work

The Nutracheck integration does not seem to pull in nutrition information. Refreshing the integration and re-syncing run without error but there are no calorie or macro data in my

FEEDBACKMobile App - Bugs
Remove Duplicated Sleep Events

When fitness apps (such as garmin) sync sleep to apple health, we currently import two sleep events with matching times and duration from the original provider and apple health if

FEEDBACKMobile App - Features
Whoop Activities do not contain Heart Rate Data

Whoop syncronised activities do not contain Heart Rate data charts.