Skip to content

How to connect Dexcom

Connecting Dexcom to Enhance-d, and what comes across once you have

Enhance-d connects straight to Dexcom, using the account you already have with them.

Once it is connected, Enhance-d receives glucose readings, insulin doses and what you ate.

Connect Dexcom

  1. Open Enhance-d and go to Settings.
  2. Under Integrations, tap Manage integrations.
  3. Find Dexcom in the list and tap it.
  4. A screen appears headed Connect to Dexcom. Tap Continue.
  5. Sign in with your Dexcom account on their own page and allow the connection.
  6. You are returned to Enhance-d, which confirms the connection.

Your data will not appear straight away. Give it a few minutes - the first sync has to be fetched before it can show up anywhere in the app.

Enhance-d never sees your Dexcom password - you type it on their site, not ours.

Which devices this covers

Dexcom G7, Dexcom G7 15 Day, Dexcom G6, Dexcom ONE+ and Dexcom ONE.

If it will not connect

  1. Check you are not at the free limit. In Manage integrations the banner reads "X of 3 Free integrations connected". At three, tapping a new one brings up an upgrade prompt rather than the connection, which can look like a failure. Disconnect one you no longer use, or upgrade.
  2. Make sure Enhance-d is up to date, then force-close it and open it again.
  3. Try once more. The connect step reaches out at the moment you tap it, so a dropped connection ends it early.
  4. If you are signed into more than one Dexcom account, sign out of Dexcom in your phone's browser first, so you are not authorising the wrong one.

Still stuck? Message us and say which phone you are on and how far you got. That tells us which half of the connection to look at.

Disconnecting

Go to Settings → Manage integrations, tap Dexcom, and disconnect. Data already in Enhance-d stays where it is; nothing new arrives after that.

Did this answer your question?